Shipping policy
Processing Time All orders are processed within 1 to 2 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping (Within India) We partner with trusted carriers (like Delhivery, BlueDart, and DTDC) to ensure your ethnic wear reaches you safely.
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Standard Delivery Time: 3 to 7 business days depending on your location.
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Shipping Cost: [INSERT YOUR RULE HERE, e.g., "We offer FREE shipping on all orders above ₹1,000. For orders below this amount, a flat rate of ₹100 applies."]
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Bangalore Orders: Customers in Bangalore may receive their orders faster (often within 24-48 hours).
International Shipping We happily ship our sarees and kids' wear to customers worldwide.
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Delivery Time: 7 to 15 business days depending on the destination country.
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Shipping Cost: Calculated at checkout based on the weight of the package and destination.
Customs, Duties, and Taxes (For International Orders) Shubhamay Silks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer (tariffs, taxes, etc.).
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at shubhamaystore@gmail.com with your name and order number, and we will look into it for you.
Damaged Packages If the package looks tampered with or damaged at the time of delivery, please do not accept the shipment. Take a photo of the package and contact us immediately.